The coronavirus (COVID-19) has all of us living life a little differently right now, but rest assured, Thumb Bank & Trust is here to service your needs. For 125 years, we have been a friend you can count on, and promise that we will work through this very difficult time together. Most importantly your money is safe and secure. Our lobbies remain open by appointment, customers with specific needs can call for an appointment at your preferred branch or call our toll-free number 866-862-3113 for assistance.
We are dedicated to the safety of our customers and employees, both financially and physically. We are open to serve customers through our drive thru lanes and by telephone. Please take advantage of our other banking services:
- 24/7 ATM availability
- Online and Mobile Banking
- Mobile Deposit
- Drop Box at all locations
Please contact your lender to discuss payment options, including payment deferrals or interest only payments, to best suit your current situation.
The government has provided financial relief programs as a part of the effort to help those impacted by the COVID-19 outbreak. Visit the Small Business Administration (SBA) to learn more visit Disaster Loans. More programs are being announced and we will be sure to keep our customers informed.
We have options and will work with you. Whether you've already fallen behind or you're looking for a way to make your payments easier each month, we can work with you.
Watch out for Scams and Fraud
Be aware that scammers are ready to take advantage of the panic surrounding COVID-19. Watch out for email phishing attempts and be on the look out for suspicious emails or texts. Do not click on links or attachments from unknown senders. Always verify if a website is legitimate before sharing sensitive information. Also, if you find yourself working in a different environment, remember to think security and confidentiality.